Terms, Conditions & Returns Information
These Terms and Conditions (“Terms”) shall apply to any transaction between Four Fifty Five Apparel Co. (“Four Fifty Five”), (“455”), (“we”, “us” or “our”) and its customers (“customer”, “you” or “your”), whether made online, (“https://www.fourfiftyfive.ca/”) or at any FourFiftyFive location (“Showroom”), (“Pop-Up”, or “Offices”). Showrooms and Fourfiftyfive.ca will be referred together as “Four Fifty Five Stores”.
Four Fifty Five is dedicated to providing superior customer service with each and every visit to a Four Fifty Five Store. Kindly note that by submitting an order and/or making a purchase you agree to the terms outlined below.
Online Orders - Alterations and Returns
As all Four Fifty Five garments are made to the uniqueness of each of our customers’ order it can be expected that our suits are one of a kind to each order. For this reason, garments purchased online in a ready to wear sizing are non-refundable after 24 hours of processing. Store Credit can be provided in situations in which the garment quality was not standard.
Opened accesories are not subject to return. Any worn garments are not subject to return. Any altered garments are not subject to return.
We guarantee our garments are made to fit comfortably, and are cognizant of the potential need for local alterations to perfect a fit. For that reason, we offer alteration credits, if used within 30 days of the garments ship date, and only when valid proof of alterations are provided. We cover up to $50 in alterations per 2pc suit.
Made to Measure Alterations and Returns
Four Fifty Five is true to the made to measure and bespoke philosophy. We make garments tailored to you and your measurements, working towards getting you that great fit. If at any time your suit requires any adjustments come see us at our offices or drop us a line. We’ll be in touch.
As all Four Fifty Five garments are cut tailored to the uniqueness of each of our customers it can be expected that minor adjustments are in order. This ensures that we do in fact provide customers with that great fit. We guarantee our garments are made to fit the customer great. This means we’ll work to build a great fit, including a round of alterations to get there.
Four Fifty Five reserves the right to determine when a fit is great, and when further alterations are needed. It is our priority to get a great fit, however we stress that our garments are made to our pattern, and will fit accordingly. We are unable to fabricate garments to measurements/patterns of other clothiers, and ask that our clients respect the pattern we’ve created for our company.
We guarentee a great made to measure fit, however please do keep in mind we are not a bespoke suit maker, and cannot guarentee a flawless fit.
As all FourFifty Five garments are cut tailored to the uniqueness of each of our customers it can be expected that minor adjustments are in order. This ensures that we may in fact provide customers with that great fit.
If your garment requires a fit adjustment, kindly come see us at our offices and our tailors will make the necessary changes. We cover a single round of alterations to a custom garment. Four Fifty Five reserves to right to dictate the alterations to be undertaken, if required. If you are outside a serviceable range, Four Fifty Five reimburses up to $80 in alterations for a 2pc suit, $50 for a jacket, $30 for pants, and $25 for a shirt.
A file for an alteration claim must be within 30 days of receiving your garment. Alterations are at the discretion of Four Fifty Five.
Altered garments are non-refundable. All altered garments are final sale.
Kindly note Four Fifty Five does not offer refunds on personalized garments, in store credits will be given in the case of quality or craftsmanship concerns, at the discretion of Four Fifty Five.
Garments and accessories warranting a refund are subject to return prior to 10 business days after purchase. Opened accesories are not subject to return. Any worn garments are not subject to return. Any altered garments are not subject to return.
The present Terms and Conditions may be modified, amended and/or substituted anytime FourFiftyFive at its sole discretion, with or without prior notice. Subsequently, we implore you to review these Terms whenever you visit any of the FourFiftyFive Stores. Your use of fourfiftyfive.ca, as well as any transaction made at any of our stores, will signify your agreement to these Terms. The most recent Terms will be binding on you and us here at Four Fifty Five.
Please do not hesitate to reach out to us with any questions or concerns at firstname.lastname@example.org